Privacy Policy

TSUMUGI ("we," "our," or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our mobile application (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Account Information

  • Name and password provided when creating an account

User-Generated Content

  • other personal content created or uploaded within the app

Communication Data

  • Audio or video data from in-app calls (not recorded or stored unless explicitly stated)
  • Messages or inquiries you send to us, including customer support requests

Usage Data

  • App usage patterns, device type, OS version, and other analytics data for service improvement

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide, maintain, and improve the Service
  • To process transactions and manage accounts
  • To provide customer support
  • To analyze usage trends and improve user experience
  • To prevent fraudulent activity and ensure safety

3. Sharing of Information

We do not sell or rent your personal data to third parties. We may share data only in the following cases:

  • With service providers (e.g., analytics services, cloud storage providers)
  • To comply with legal obligations
  • To protect the safety of users or others

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service.

You may delete your account at any time via the in-app settings.

5. Your Rights

Depending on your place of residence, you may have the following rights:

  • Request access to or deletion of your personal data
  • Object to or restrict certain types of processing
  • Withdraw consent (where applicable)

To exercise these rights, please contact us using the information below.

6. Security

We take reasonable measures to protect your data; however, no method of transmission over the internet is 100% secure.

7. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

tsu32366550@gmail.com